Guidewire is the most intelligent and connected platform for the London Market. We provide the foundation for insurers and reinsurers to leverage agentic and predictive AI, built on deep insurance-specific context, and running on an open, trusted core. Improve business outcomes with intelligent, end-to-end underwriting and claims management, real-time communication tools, and analytics insights embedded directly into policy and claims workflows.
Embrace the AI-Powered Future of the London Market
Become a data-driven, digital organisation built on a scalable cloud platform with embedded AI. Make everyone an expert and empower your teams to improve risk selection, reduce losses, enhance communication, and satisfy customers. With Guidewire’s Agentic Framework, you have the flexibility to build, test, and govern your own custom AI agents, or simply deploy our prebuilt AI assistants directly into your workflows on a secure, enterprise-grade architecture.
Improve Risk Selection with Intelligent Underwriting
Select, price, and manage risks smartly with an AI-powered underwriting experience. Underwriter expertise is augmented by core-integrated, agentic AI for faster, smarter risk decisions directly on one unified desktop. Submissions arrive in UnderwritingCenter already ingested, with the risk data summarized and an initial AI-generated risk score attached.
Smarter, Faster Claims Resolution
Assess, agree, and settle claims efficiently with smart segmentation, and seamless ECF Write-back integration. With the ProNavigator AI assistant embedded inside ClaimCenter, adjusters instantly receive estimated severity, flagged fraud signals, and recommended next steps. Accelerate investigations with intelligent claims summarisation, which distills complex claim files into concise insights, cutting down manual claims review time by 80%.
Enhance Communication with Teams, Partners, and Customers
Collaborate easily across internal teams on a unified platform, and communicate instantly with external partners with comprehensive London Market messaging.
The Proven Foundation for the Global Insurance Market
30% of P&C gross written premium goes through Guidewire globally, and we have brought that experience to the London Market for more than a decade. By learning from the largest pool of P&C data in the industry, our AI models are predicting trends and driving profitability. From pre- to post-bind, first notice of loss to close, and everything in between, Guidewire connects you to the world’s insurance market.
Select, price, and manage risks intelligently on an agentic, enterprise-grade underwriting application that improves decision quality and speed from submission and risk selection to renewal. Unlike standalone workbenches that create disconnected data islands, UnderwritingCenter leverages a scalable cloud platform and shared architecture across pre- and post-bind activities, eliminating duplication of business functionality. Make accurate decisions with risk insights at the point of need, through Guidewire Industry Intel, HazardHub, Predict, and Cyence.
Manage the life of your policies with ease, from accounting to settlement via central services for all market bureaus, from mid-term endorsements to out-of-sequence transactions, and from renewals to cancellations. Guidewire provides the platform to handle business flexibly, with built-in London Market messaging so you can negotiate effectively, enhance relationships, and grow business. Empower your service teams with ProNavigator inside PolicyCenter, which puts complex policy answers on screen instantly so your team never has to transfer, hold, or search through separate chatbots.
Enable swift assessment and settlement of claims via ECF Write-Back or manually. Segment and triage claims with business rules that you control; identify high-severity claims and assign work quickly to the appropriate adjuster. Automate processes, including the processing of low-severity claims; and avoid delays with a connected platform that features multiple messaging channels for Lloyd’s and Company markets - including ECF and SCM, allowing claims handlers to work efficiently in a single claims system.
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Guidewire Is a Connected Experience
Everything you need to thrive in a changing insurance landscape. From curated applications to trusted partners, training, and industry collaboration, Guidewire connects it all in one place.
Application Marketplace
Extend your system’s functionality and accelerate innovation through the Guidewire Marketplace. This curated storefront offers a vast array of pre-built, validated Insurtech solutions and complementary applications, allowing insurers to rapidly deploy new capabilities and enhance their offerings without custom development overhead.
Access a complete, up-to-date repository of product documentation, implementation guides, and technical specifications. This authoritative resource serves as an invaluable reference for optimizing your system’s configuration, ensuring compliance, and maximizing platform utility throughout its lifecycle.
Access the industry's most extensive ecosystem of certified consulting and technology partners. These trusted advisors expedite implementation, facilitate intelligent scaling, and ensure confident delivery of your core system modernization initiatives from day one, leveraging proven methodologies.
Empower your IT teams and integrators with robust developer tools, comprehensive SDKs, and API documentation. These resources facilitate deep customization and seamless integration with your existing enterprise architecture, ensuring Guidewire adapts precisely to your unique business requirements.
Join a vibrant, global community of Guidewire customers to share best practices, exchange insights, and collaborate on solutions with peers facing similar challenges. This collective intelligence accelerates innovation and fosters a shared path to success.
Connect with Guidewire experts, customers, and industry leaders at global gatherings such as Guidewire Connections, Insurance Forums, and Developer Forums. Our events link a worldwide industry with local perspectives and offer direct access to emerging trends, practical solutions, and peer collaboration. Designed as trusted spaces to exchange ideas and strengthen expertise, they build knowledge and insight that help our customers navigate change and shape their strategies with confidence.
Operate with confidence on a platform built upon stringent security protocols and industry best practices. Guidewire prioritizes data privacy, regulatory compliance, and system resilience, providing the foundational trust necessary for managing sensitive policyholder information and critical business operations.
Maximize your investment with dedicated Guidewire Support, ensuring continuous operational stability and rapid issue resolution. Comprehensive education programs and specialized training curriculum empower your teams, from business users to technical specialists, to master Guidewire capabilities and drive optimal business outcomes.
“We have been a longtime Guidewire ClaimCenter customer, and Guidewire Cyence will enhance our ability to capture and analyze claims data to deliver insight that can help design new products and go-to-market strategies.”
“We are impressed by the ability of the Guidewire platform to offer end-to-end claims management and tracking, as well as ECF Write-Back integration, workflow, and email incorporation. With this go-live we are now able to use a single claims system for our business in London. This is a significant step for us in our strategy to build data-driven business models, with consistent operational data all in one place.”
Mike Gillett
Chief Claims Officer
Guidewire by the Numbers
15
years of experience powering innovation in the London Market. We are an accredited ECF Write-Back vendor and licensed ACORD Integrator Partner.
14+
insurers and reinsurers leverage Guidewire to operate and thrive in the London Market.
30%
of global P&C premium passes through Guidewire core systems, including complex commercial and specialty insurance business.
Frequently Asked Questions
How does Guidewire incorporate AI into London Market workflows?
Is Guidewire’s AI secure and reliable for complex commercial and specialty lines?
What is the advantage of using Guidewire Cloud for London Market insurers?
Does Guidewire support the full London Market policy lifecycle?
How does Guidewire support underwriting and pre-bind processes in the London Market?
How does Guidewire support post-bind processes in the London Market?
Does Guidewire support bureau and non-bureau business?
Does Guidewire enable managing London and non-London books of business on a single platform?
Does Guidewire support dual-stamp processing?
Is Guidewire cloud-based and scalable for London Market insurers?
How does Guidewire integrate with the wider London Market ecosystem?
Does Guidewire feature full support for London Market Messaging?
Does Guidewire support ECF Write-Back?
How do Guidewire AI and Analytics help London Market insurers with risk assessment and underwriting?
How does Guidewire support delegated authority and coverholder business?
Does Guidewire have experience in supporting global commercial and specialty customers?
Learn More About Guidewire for the
London Market
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