Technical Writer
Poland - Krakow
Product Strategy/Full time/Hybrid
Are you excited about learning new technologies? Do you like to experiment to figure out how something works? Do you enjoy making complex information easy to understand? If yes, then we'd love to talk with you!
We are looking for a talented and curious technical writer who is passionate about creating compelling content that makes our developer and designer users successful. As a technical writer at Guidewire, you will use your ability to grasp technical concepts to convert developer-speak into content that speaks to the user. You will create documentation for our design system and digital platform, and will use your passion for customer success to make sure users get the information they need to make their jobs easier.
To succeed in this role, you must have excellent communication skills, strong technical skills, a hands-on approach, and a self-motivated attitude. Expect to work in a fast-changing, flexible environment, where cross-geo collaboration is key.
Job Description
Key responsibilities:
Work closely with developers, product managers, and user experience designers to understand our products and target audiences
Collaborate with other team members to create technical content for our digital platform, UI libraries, design system, and APIs
Participate in initiatives to make our content more impactful and relevant to our different audiences
Required skills and experience
3+ years of experience creating content for enterprise software applications
Excellent writing and communication skills
Technical aptitude to read and understand code, and document complex solutions
Ability to write code samples to illustrate how a feature works
Knowledge of content development principles, theories, and concepts, including information architecture and information delivery
Understanding of web applications and cloud platforms
Ability to get information from subject matter experts and learn by experimenting
Preferably, you also have some of the following:
Good understanding of structured authoring and markup languages such as DITA and Markdown
Experience working in Git/GitHub
Familiarity with design systems
Knowledge of React, JavaScript, and TypeScript
Experience working in an Agile environment
Experience with static site generators such as Docusaurus is a plus
Interested in this position?
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
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