Job Description

Role Expectations

This is a high profile, customer facing role where individuals will primarily focus on serving as an individual contributor on business optimization engagements. This role will be integral in driving success for our customers and enabling successful transformations and migrations to Guidewire Cloud Platform (GWCP). Due to the strategic nature of these efforts, the individual must be creative, analytical, and personable. In addition to contributing to customer engagements, this individual will contribute strategically to initiatives deemed important to the Account Advisory team and the broader Solution Advisory organization.

The Ideal Candidate…

• Possesses exceptional executive presence, communication (both oral and written) skills, and presentation skills to present findings in a form that is both visually appealing and intellectually compelling.

• Is an expert at active listening, gently directing conversations, and generating consensus.

• Is sensitive and responsive to the needs of the team, the customer and our internal stakeholders.

• Quickly understands process issues and problems.

• Drive strong collaboration with, but not limited to, Customer Success, Sales, Solution Advisory, Services and Product. 

• Works closely with Customer Success Managers and Sales to manage customer relationships from engagement introduction to final read out.

• Works diligently to nurture our customer’s success that drives customer loyalty, GWCP migration acceleration and product penetration with our existing customer base through high-quality assessments that drive actionable outcomes;

• Advance the state of the Account Advisory team by continuously improving the methodology and tool-sets based on customer experiences.

• Promotes our engagements externally via Guidewire marketing events and public conferences.

Required attributes: 

• 5+ years of experience in management consulting or functional / technical sales consulting, with a focus on uses/application of technology. 

• Functional knowledge of the Guidewire application with the capability to demo features and functions of the platform to customers, or deep insurance industry expertise with high comfort in discussing financial concepts is required. 

• Exceptional executive presence, communication (both oral and written) skills, and presentation skills.

• Comfortable leading large group discussions with senior stakeholders.

• High analytical aptitude and consultative mind-set to gently challenge customers in making key strategic decisions that will be some of the building blocks of their transformation.

• Proven ability to create visually compelling presentation material.

• Ability to think very quickly "on your feet" and make directional adjustments accordingly.

• Energy and passion to help build and grow our new efforts within Guidewire. 

Desired attributes: 

●  Knowledge of and/or experience in the property/casualty insurance or financial services 

     industry.

●  Experience with large scale cloud deployments and development of the associated strategy.

●  Experience selling and/or implementing enterprise software. 

●  Experience with organizational change management practices. 

●  Previous workshop facilitation experience.

This role will require 25%-50% travel.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.