Meet Baloise Group

Business Benefits

• Cut agent and user training from months to hours, time to launch a new product cut from a year to days, and time required to make rating changes from twice a year to every week
• Made time- and cost-effective use of one data model, defining it once and safely and securely reusing it in one or more core system project

The Story

Efficiencies both in implementation time and superior technology features are proving to be a winning combination for Baloise. Operating in a crowded, competitive market, the company prides itself on providing the most innovative insurance and pension solutions, as well as banking services, to individuals, small and medium-sized firms, and select industrial enterprises. To do so requires modern core systems and technology to ensure data integrity, a must for customer confidence and security.

Baloise transformed its core system technology platform, successfully implementing Guidewire core underwriting, policy administration, billing and data products across its property business line, followed by its motor business. Then the insurer deployed Guidewire DataHub as its data management system. Executing the first migration using DataHub in Europe, the insurer has already migrated more than 250,000 policies, and poised to reduce TCO through further efficiency gains across the organization.

“We are dedicated to doing more in security and prevention for our customers,” says Michael Müller, CEO at Baloise Switzerland.

With its core system transformation, successful stable data migration project, and data management system in play, Baloise is on track to keep pace with growing and changing customer and broker demands, now able to address new situations in the market and offer more flexible and wider insurance products and services.