A Platform to Support Business Needs Now and Into the Future
“We are gratified that we have been able to work with a suite of well-built insurance applications. This, combined with consistency across the platform, has enabled us to initiate new projects right away.”
Pascal Gonzalvez, CEO
L’olivier – assurance auto
L’olivier Assurance, a French subsidiary of Admiral Group, represents Admiral’s first insurance venture into the French auto market. As such, L’olivier’s goals are lofty: quickly develop an exclusively online offer to meet its customers’ needs in terms of efficiency, cost, and flexibility, and provide outstanding customer service to back those offers up.
Within an 11-month time frame, the insurer implemented Guidewire InsuranceSuite as its core systems platform for underwriting, policy administration, claims management, billing, and client data management. Supporting the full policy lifecycle for the insurer, InsuranceSuite meets L’olivier’s foundational goals of being able to manage and customize its integrated platform with a high level of self-sufficiency, develop and bring to market original new products easily, and quickly enable the insurer to offer customers flexible and tailored online solutions.
"Our business values the importance of self-reliance," remarked Pascal Gonzalvez, Chief Executive Officer (Directeur Général) at L'olivier Assurance. "This is why, from early on in the implementation, we consciously adopted a strategy to make our team self-sufficient. As a consequence, we now have better control of this element of our overall ownership costs."
With its core systems on one cohesive, modern platform, along with built-in best practices in business processes to help the insurer streamline and standardize its core system operations, L’olivier is better prepared to deliver high levels of customer service by enabling employees to apply their market expertise to their customers. InsuranceSuite will help the company push forward with its innovative business ambitions and increase its share of the French motor market.
