Guidewire Releases
Latest: Kufri
Released: August 2024
HazardHub expands globally with Kufri, enabling insurers in international markets to assess property risk in seconds.
55
New features and enhancements
19
Additional countries for HazardHub
65+
Risk variables for 4 factors
How does Kufri help insurers?
Policy Sales & Service Teams
- Identify commercial and personal property risks in Western Europe, South Africa, Australia and New Zealand with HazardHub
- Manually adjust rating algorithm-derived rates to create custom pricing aligned with your risk strategy*
- Provide flexibility in managing rules and plan configurations by overriding business logic in BillingCenter based on various properties such as line of business
*Manual Pricing is not recommended for use with regulated lines
Claims Teams
- Quickly identify high-risk claims with a configurable indicator out-of-the-box in ClaimCenter
- Empower InsuranceSuite users to make faster, better decisions with key operational measures embedded into workflows
- Leverage the latest ICD-10 coding in ClaimCenter and be prepared for regulatory changes with ICD-11
IT Teams
- Guide accurate business outcomes, save time with insights-ready data, and receive a complete view of InsuranceSuite with Guidewire Data Platform and new CDA features
- New, unified launch experience with Guidewire Home that focuses on efficiency, intuitive navigation, and personalization, ensuring that you can work more effectively
- Achieve faster time to value and minimize ski-release update description with Update Preview
Analytics Teams
- Quantify and track the commercial performance of your analytics models with Business Impact Monitoring
- Get the most current assessment of cyber risk with Cyence Model 7’s updated risk models reflecting the latest threats, trends, incidents, and claims data
- Glean property risk insights easier with new HazardHub visual web reports
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Meet Kufri: Enhance Underwriting and Billing Processes and Facilitate Cloud Migrations
At-a-Glance: All New Features
All InsuranceSuite
- Gender DEI In PolicyCenter, BillingCenter, and ClaimCenter: Embrace diversity with 6 new configurable fields to support gender inclusivity: Sex Assigned at Birth, Gender Identity, Subjective Pronoun Text, Objective Pronoun Text, and Possessive Pronoun Text.
BillingCenter
- Support for non-bureau business: Insurers underwriting in the London Market can manage non-bureau business billing and accounting efficiently with BillingCenter.
- Billing Migration Tool: Seamlessly migrate legacy billing data, including Billing Instructions, Payments, Disbursements, Commissions, Write-offs, and Agency Bill support.
- Business Rule Overrides: Provide flexibility in managing rules and plan configurations by overriding business logic based on jurisdiction, underwriting company, line of business, producer code, or other similar properties.
- Integrations: Enhance digital experiences for account holders and agents with new APIs to manage and change account data, view agency bills, and build integrations with document management systems.
ClaimCenter
- High-Risk Prediction Indicator: Quickly identify high-risk claims with a configurable indicator for Claims Summary and Claims Statuses.
- External Next Step field for claims visibility: Keep claimants informed by providing information on what's coming next with a new field and an accompanying Jutro reference implementation.
- ICD Updates in ClaimCenter: Leverage the latest ICD 10 coding out-of-the-box and be prepared for ICD-11
- Updated Jutro Pattern for Claims Visibility: Leverage the Jutro Design Framework to display the external status field for service requests in the front-end UI, along with the new field for the next step.
- Integrations: Enhance claims functionality with new APIs to retrieve information from external Policy Administration Systems (PAS) and to expose aggregate claim financials.
PolicyCenter
- Submission Intake Enhancements: Streamline underwriting with intuitive updates to Submission Intake, such as Schedule of Values, Schedule Import improvements, and product definition import.
- Manual Pricing*: Empower commercial lines underwriters to manually add rates and premiums to create custom pricing that aligns with their risk strategy.
- Support new APD features: Provide codegen APIs for new APD features, such as Blankets and Modifiers, to speed up development time while maintaining consistent standards.
- Integrations: Augment existing PolicyCenter functionality with new APIs to link addresses; view history events for jobs, accounts, and policies; and manage line of business questions.
*Manual Pricing is not recommended for use with regulated lines
- InsuranceNow GO - Commercial Umbrella: Increase revenue and improve customer satisfaction with out-of-the-box Commercial Umbrella support.
- ISO RaaS Rating: Easily, accurately and quickly rate new policies with ISO integration.
- Integration with 3rd Party Claim System (ClaimCenter): Leverage the technology that meets your business needs with pre-built ClaimCenter integration.
- Round Robin Adjuster Assignment: Automatically assign claims to adjusters predictably to improve claims handling efficiency.
- Inbox Improvements: Increase productivity by making it easier to manage large inboxes with the ability to sort by pages.
Cyence
- Cyence Model 7: Get the most current assessment of cyber risk with our next-generation cyber risk model: Cyence Cyber Risk Model 7. The model incorporates the latest incident and claims data and contains more explicit modeling of war events and data breach potential.
Explore- Embedded Explore content in InsuranceSuite applications: Empower InsuranceSuite users to make faster, better decisions with key operational measures and dashboards embedded into workflows.
HazardHub
- Global Expansion: Understand true property risk and underwrite faster in 19 more countries across Europe, Africa, and Asia. Make informed underwriting decisions with risk scores for 4 perils and 65 new data elements per property.
- Web Reports: Easily draw property risk insights in a visual report that can be downloaded and shared as a PDF.
Predict
- Business Impact Monitoring: Quantify key business metrics by gaining near real-time visibility into how predictive models are impacting KPIs to prove the ROI of your analytics initiatives.
- New Weather Discrepancy Alert Templates: Identify opportunities for further investigation with new templates and heat maps for Weather Discrepancy Alerts.
- UI/ UX Refresh: Enjoy an improved, easy-to-navigate user experience with a refreshed interface.
- Jutro Experience Templates: Kickstart development and accelerate time to market for new digital experiences with three new starter templates; Agent Experience, Personal Auto Quote & Buy for Agents, and Policyholder Experience.
- Enhancements for Reusing Digital Assets: Enhance your digital experiences more efficiently and cost-effectively with three new features. These enhancements enable you to reuse both new and existing digital assets and incorporate your own UI library, streamlining your development process.
Data Platform
- Guidewire Data Platform: Guide accurate business insights, save time with curated insights-ready data, and access a complete view of InsuranceSuite with the only data platform optimized for P&C and provided as a cloud core service.
- CDA Data Integrity Service (DIS): Ensure delivery for CDA of InsuranceSuite data into its AWS Simple Storage Service (S3) buckets and provides confidence in the integrity of data available for customers.
- CDA Embedded Operational Metrics & Lifecycle Events: Streamline and automate data consumption in data pipelines, and establish visibility into CDA operations with key performance metrics.
Guidewire Cloud Platform
- "Add-your-own" Testing and Quality Gates: Extend and preserve your development pipeline by integrating testing investments into the Guidewire CI/CD pipeline, and improve testing quality.
- Self-service Production Deployments for EnterpriseEngage Applications: Save time and reduce human error by self-promoting EnterpriseEngage applications from non-prod to pre prod and from pre-prod to prod, all in one place.
- Update Preview: Achieve faster time to value with a preview of an update 3 weeks prior to general availability, and reduce risk and disruption with update information available in update preview.
- DataHub and InfoCenter Fast Updates: Improve update speed by up to 50% through automated provisioning of infrastructure and inclusion of customer content and configuration.
- Business Functions (Early Access): Replace custom code with cloud-native Business Functions for independent scalability and fine-grained security.
- Conversion of Existing Non-APD Products to APD (Early Access): Reduce the effort of transformation and preserve existing product definitions with tooling and essential services to transition non-APD developed lines to the APD app standard.
- New Autopilot Workflow Service Sub-Flows: Streamline workflow development with new Autopilot Sub-flows to: Check for Exposures, Activate Autopilot, Pause Autopilot, Halt Autopilot, Create Service Request, Pay Invoice and Close Claim.
- Data Masking enhancements: Performance and scalability improvements for more efficient masking runs and expanded data masking use cases.
- App events performance, scalability, and observability improvements: Optimize performance with performance testing and tuning for ClaimCenter and PolicyCenter, and expanded app events support into new regions.
- Integration Data Manager performance and scalability improvements: Simplify data management and improve governance by managing 3rd party data outside InsuranceSuite.
- Integration Gateway enhancements: Improved ease of use and expanded capabilities for integrations.
More than 50 new and updated integrations are available on Guidewire Marketplace so you can further expand your ecosystem and improve your business across the insurance lifecycle.
- Product Launches: 13 new integrations from Capgemini, EY, Hexaware and PwC get you to market faster across geographies and lines of business.
- Risk Assessment: 9 new integrations enable underwriters to assess, select, price, and manage risk more effectively.
- Digital Experiences: 3 new integrations deliver enhanced digital experiences and facilitate digital adoption.
- Billing and Payments: 3 new offerings help teams to optimize customer experience through more efficient billing and payments processes.
- Compliance: 5 new integrations make it much easier for insurers to achieve deep governance and compliance.
- Claims Optimization: 11 additions to Guidewire Marketplace help on-prem and cloud insurers to better inform claims workers, reduce fraud, realize subrogation opportunities, and automate segmentation.
- Document Management: 8 new solutions make it easier to design, generate, store, and manage documents.
- Data Integration: 2 additional integrations simplify data extraction and make it easier to harness data for analytics purposes.
Stay Current with Kufri Training!
The Kufri release is full of great new features! Guidewire Education has new and updated courses to support your Kufri cloud journey. All courses will be available via an Enterprise subscription. Need a subscription? Learn how to purchase one in the shopping cart, here.
General Learners
All learners receive base training on Guidewire’s methodology, tools, value, and product features.
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There's More: Release Resources
Learn More About Kufri
Previous Releases
Released: March 2024
Release Features
InsuranceSuite
BillingCenter
- Layered Coinsurance: Automatically view components of shared charges, including commissions and leader fees, by layer.
- New API Endpoints: Simplify third-party integrations to enable suspense payments and support customer-driven payment changes.
ClaimCenter
- Autopilot Workflow Service Template: Reduce implementation time with a new prebuilt automation template for Auto Physical Damage.
- Claims Visibility Enhancements: Improve transparency and efficiency of the claims process for all parties.
- New Jutro Template: Build frontend experiences with our first prebuilt Jutro template for Personal Auto FNOL.
PolicyCenter
- Enhancements to Submission Intake: Streamline account creation and underwriting with the ability to assign submissions, improved data validation, and self-service configuration tools.
- Layered Coinsurance: Manage risk exposure and provide pricing and coverage flexibility by distributing risk among multiple carriers.
- New API Endpoints: Access audit functionality, link addresses for account and policy contacts, and specify document metadata using JSON only.
- Predict’s Analytics Manager for PolicyCenter: Access relevant risk insights to make smarter underwriting decisions.
- Schedule Import: Help insurers capture more agent-driven business by reducing manual data entry and delivering superior experiences.
- US Bureau Content Solution (Early Access): Simplify content, forms, and rating with an end-to-end managed service for U.S. commercial lines products.
InsuranceNow
See all new capabilities in the InsuranceNow Release Highlights
- Automated Quote Compare: Deliver instant quote options to agents and underwriters with unique limits, coverages, forms, and premium options.
Analytics
HazardHub
- New HazardHub Canada Data: Get deeper underwriting insights with 11 new risk factors and 100+ new data elements. HazardHub Canada is more comprehensive than before.
Predict
- Deep Neural Networks: Enhanced data science techniques with new model build algorithms and deploy scripts with multiple outputs.
- Tune Enhancements (Early Access): Maximize growth and profitability with support for models imported through BYOM.
- Analytics Manager Enhancements: Make better decisions with embedded analytics in PolicyCenter with codeless configuration.
Jutro Digital Platform
- Jutro Experience Template - Personal Auto First Notice of Loss. Enhanced claims intake template to enable digital experience for FNOL.
Guidewire Cloud Platform
Core Services
- Advanced Product Designer (APD) App enhancements: Accelerate time to market with new insurance product model content for APD.
- App Events Enhancements: Optimize performance for ClaimCenter and PolicyCenter, and expand App Events support into new regions.
- Autopilot Workflow Service Enhancements: Provide a more efficient, accessible, and user-friendly workflow management experience.
- Autopilot Workflow Service Templates: Reduce implementation time with prebuilt automation templates for Personal Auto Glass and Auto Physical Damage.
- Cloud Data Access (CDA) Updates (Early Access): Improve usability, observability, and integrity of data pipelines.
- Data Studio Enhancement for Third-Party Tooling Integrations: Leverage business-ready datasets for analytics and business insights in your tooling of choice and external data targets.
- Lifecycle Manager (LCM): Expertly manage configuration resources for InsuranceSuite applications and cloud services.
Cloud Infrastructure
- Database Backup and Restore API: Increase flexibility in programmatic orchestration and scheduling during non-working hours for a database backup and restore workflow.
- Log Streaming to Splunk: Enable log streaming from GWCP to a customer's external Splunk cloud environment.
- Planet Hibernation (Early Access): Reduce costs associated with standard Non-Production Environments (NPEs) with a shutdown action during non-working hours.
- Self-Service S3 Access Management: Increase speed and efficiency of managing AWS Simple Storage Service (S3) storage access with a self-service interface.
Updates
- Automated Update Delivery Enhancement: Faster time to value as customers in cloud compliance will receive automated delivery of the latest ski-release update.
Guidewire Marketplace
More than 35 new and updated integrations to expand your ecosystem and improve your business across the insurance lifecycle.
- Risk Assessment & Pricing: Find out everything bad that can happen to a U.S. or Canadian property with Guidewire HazardHub.
- New Business Launches: Expedite the launch of Large Farm, Inland Marine, Professional Liability and Personal Cyber in the U.S.; Home & Contents Insurance in Australia; and Boat & Car Insurance in the Nordics with EY and Hexaware’s integrations to PolicyCenter.
- Claims Estimation & Servicing: Manage car rentals with Hertz; streamline claims salvage with Progi; and make medical bill reviews easier with Mitchell.
- Fraud Detection: Enable real-time fraud detection with Friss and identify high-severity claims with Verisk.
- Digital Enhanced Experiences: Leverage Jutro experience templates for U.S. personal auto FNOL and U.S. agent quote & buy; enable assisted self-service with Genesys G2 Connect; and deliver easy texting with Hi Marley and Guidewire.
- Payments & Invoicing: Enable digital payments with One Inc, deliver flexible ePayment with PNC; and automate invoicing across claims with VIPsoftware.
- Document Management: Integrate DocuSign’s eSignature into PolicyCenter and ClaimCenter and DMS Lite document production into ClaimCenter and BillingCenter.
Related Resources
- Press Release: Guidewire Jasper Release Boosts Commercial Lines Agility for P&C Insurers and Strengthens Functionality Across Entire Product Portfolio
- Blog: Maximizing Claims Efficiency and Accuracy: How Autopilot Workflow Service Drives Bottom-Line Performance for P&C Insurers
- Blog: Automating Submission Intake for P&C Insurers
- Blog: Boost Commercial Lines Agility and Gain Better Risk Insights with Jasper
Released: November 2023
Release Features
Jutro Digital Platform
- Jutro Digital Platform: Create unique experiences for any user, line of business, and channel with the first digital experience platform for P&C.
- Jutro Template for Personal Auto Digital FNOL (Early Access): Create a digital first notice of loss experience for personal auto policyholders more quickly.
InsuranceSuite
ClaimCenter
- Claims Visibility: Deliver a better customer experience throughout the claim process with full visibility into granular status updates.
BillingCenter
- App Events for Recurring Payments in BillingCenter: Enable billing innovation by allowing an external system to handle recurring payments based on BillingCenter due dates.
PolicyCenter
- Submission Intake Usability Enhancements: Enhance efficacy of Submission Intake with more granular processing of loss run reports, access to DataDog metrics, and improved account search options.
- Underwriting Rules Enhancements: Reduce runtime for large schedules of coverables and allow users to better use policy periods and account data.
- London Market Enhancements: Improve underwriting user experience, precision, and efficiency with enhancements for Journal Financials, Underwriting, and Policy Lifecycle.
Guidewire Solutions
- Guidewire Solution for Statutory Reporting: Leverage the power of metadata to improve Statutory Reporting workflows.
InsuranceNow
- InsuranceNow Update Automation (Early Access): Update to the latest release in weeks, not months with new releases delivered to testing environments within days of the release.
- InsuranceNow GO Commercial Package Policy: Launch a full Commercial Package Policy (CPP) up to 50% faster with the addition of the Commercial Liability, Commercial Crime, and Inland Marine lines of business to InsuranceNow GO.
Analytics
HazardHub
- Canadian Property Risks: Quickly and accurately assess risk for Canadian properties using 100 data fields across 11 risk categories.
Cyence
- Customer Health Check Reports: Inform prospects and customers about their cyber risks, including probability of incident, riskiest exposure signals, technographic signals, and past incidents.
Predict
- Tune (Early Access): Maximize growth and profitability by creating, testing, and evaluating pricing strategies.
- Analytics Manager: Make smarter business decisions with a system of insight by easily embedding insights into underwriting and claims processes.
- User Experience Enhancements: Streamline model build and analysis with a new project-based user experience in the Build application.
Explore
- Explore with ThoughtSpot: Now available worldwide and integrated with Data Studio.
EnterpriseEngage
- EnterpriseEngage Update Automation: EnterpriseEngage cloud updates are now 50% faster via pre-validated, automated update delivery.
Guidewire Cloud Platform
- Data Studio: Accelerate analytics and business insight time-to-value with a dataset preparation application with a curated content data repository to build, organize, and publish business-ready datasets.
- Autopilot Workflow Service: Automate workflows across the P&C insurance lifecycle with a user-friendly visualization tool, low-code tooling, and streamlined integrations to InsuranceSuite APIs and third-party services.
- Data Masking Enhancements: Improve developer experience and efficiency for masking runs and expand data masking use cases.
- InsuranceSuite API Sandbox: Improve partner developer experience through same-day onboarding, ability to explore API limits, and learn PolicyCenter and ClaimCenter applications and APIs.
- Integration Gateway Enhancements: Improve developer self-service and efficiency and get enhanced visibility with the new Observability dashboard.
- "Add-your-own" Testing and Quality Gates (Early Access): Improve transparency and visibility into your own testing, quality of testing runs, and the overall developer experience.
- PolicyCenter / BillingCenter API Enhancements: New API endpoints for PolicyCenter and BillingCenter support international requirements, billing workflows, forms management, and product models.
Guidewire Marketplace
- 29 New and Updated Apps: Curated to ensure they are compatible, secure, high-quality, and most importantly, provide business value to our customers. Guidewire Marketplace now has over 190 solution partners and over 220 apps.
Related Resources
- Blog: Accelerating Analytics with Innsbruck
- Blog: Innsbruck Resources for Developers
- Blog: Innsbruck: Guidewire’s Latest Release Enables Digital Insurance Excellence with Jutro Digital Platform
- Press Release: Guidewire Innsbruck Release Empowers Insurers to Transform Customer Experiences with Jutro Digital Platform
Released: August 2023
Release Features
Platform
- Autopilot Workflow Service (Early Access): Orchestrate process automation across the P&C lifecycle with a new cloud service and externalized InsuranceSuite business process logic.
- Integration Data Manager: Simplify integrations and improve governance with a convenient way to store third-party data for use with InsuranceSuite.
- Guidewire Services Status: Monitor cloud services in real-time by region; understand historical trends and past incidents; and prepare for scheduled maintenance.
- Application Performance Monitoring (Early Access): Identify and respond to changes quickly; debug performance spikes; and view application performance with granular dashboards.
- Blue-Green Deployment: Enhanced automation capabilities with “single-click” deployments, self-service, and a notification framework minimize planned downtime.
- Data Masking: Enhanced algorithm supports data optimization and pre-production instances to enable cloud migration.
- APD App Modifiers: Ensure accurate premium calculations and manage rates with modifiers through new low-code capabilities in the APD App.
- APD for Claims Enhancements (Early Access): Streamline claims management with support for data model resurge, policy search and retrieval, and homeowners damage-ables.
- Cloud Data Access (CDA) Event Notifications: Accelerate downstream CDA integrations and reduce operational overhead with an event based consumption pattern.
- Basic Cloud Data Access (CDA) NPE: Reduce customer credits with a new Basic CDA NPE type, ideal for development use cases, that batches all changes and streams once per day.
- Rating App (Early Access): Improve rating agility and developer experience with a new stand-alone rating app that integrates with PolicyCenter and provides pre-built rating templates.
- Global Commercial Multi-Currency Support: Easily write and settle business in multiple currencies in PolicyCenter and BillingCenter with advances in commercial product design.
- Underwriting Rules: Improve PolicyCenter user experience with a new externalized underwriting rules cloud microservice.
- Submission Intake Enhancements: Expands support for intake forms available with support for ACORD forms 137, 128, and 147.
- PolicyCenter Codebase Improvements: Build and deploy products up to 40% faster and implement new lines of business with prebuilt templates or Guidewire GO.
- PolicyCenter Performance Benchmarks: Provide InsuranceSuite users with baseline data to set performance expectations and accurate SLAs with PolicyCenter metrics published on Guidewire Community.
- PolicyCenter and BillingCenter API Enhancements: Improve quoting, policy changes, and archiving.
- ClaimCenter API Enhancements: Simplify data sharing and improve claims servicing with new API endpoints for property claims.
- InsuranceNow – One Inc ClaimsPay®: Improve claimant experience and disbursement flexibility with One Inc ClaimsPay integration.
- InsuranceNow – Data Service Console: View balancing information between the transactional and reporting databases in real-time.
- InsuranceNow – LexisNexis Integrations: Improves API performance with a new integration framework for LexisNexis.
- InsuranceNow – IVANS Communication: Improves IVANS communications from FTP to a new web service.
- InsuranceNow – Looker: Simplify the publishing of custom Looks with Looker enhancements.
- HazardHub API Data Points: New data points in the HazardHub API for liquor licenses, licensed gun dealers, Wildfire Mitigation Communities Nationally (WFMC), Fire Risk Reduction Communities (Frr), and Minimal Access Communities.
- Explore with ThoughtSpot: Improve operational performance and answer data questions instantly with AI-powered search in natural language with Explore that uses ThoughtSpot for data visualizations.
- Cyence Model 6: Improve underwriting decisions leveraging the most current view of cyber risk with Cyence Model 6 that includes new data and retooled event models.
- Cyence Broker Health Check Report: Simplified cyber risk report for companies to facilitate easy conversations between insurers/brokers and CISOs.
- London Market Journal Financials: Gain detailed financial insights for bound London Market policies administered in PolicyCenter.
- London Market “Programmes”: Efficiently manage related risks by grouping associated policies into programmes.
- Guidewire GO for ANZ: Efficient and accurate Australian Business Register lookups when creating new company contacts in ClaimCenter and Contact Manager.
- Marketplace Updates: Continued momentum with 20 new and updated Marketplace apps since the Garmisch release.
- Blog: Hakuba: Guidewire’s Newest Release Drives Profitability with Autopilot Workflow Service and More
- Blog: Simplify Integrations and Data Governance with New Integration Data Manager
- Blog: Staying Ahead of the Curve: Cyence Launches Model 6 to Confront Emerging Cyber Threats
- Blog: Hakuba Resources for Developers
- Press Release: Guidewire Hakuba Release Drives Profitability with New Autopilot Workflow Service* and Expanded Commercial Lines Offerings
Released: April 2023
Release Features
Platform- Integration Gateway Enhancements: Accelerate development with a new user interface, increased self-service, and implementation templates.
- Data Masking for NPEs: Secure, self-service tool on the Guidewire Cloud Console (GCC) to deliver sanitized copies of production data into NPEs.
- APD for Multi-Line Products: Streamline development of multi-line products with the APD app.
- Read Replica and Snapshot Export for Production Data Access: Support cloud transformation with additional InsuranceSuite production data access tools.
- Self-Service Production Deployments: Streamline developer experience with self-service tools on the Guidewire Cloud Console (GCC) that accelerate deployments, provide more flexibility, and greater control over the build pipeline.
- Self-Service Observability for GWCP Applications: Monitor business critical functionality for GWCP applications.
- Jutro Digital Platform Enhancements (Early Access): Design, build, and deploy digital experiences with a new SDK for ClaimCenter, automated build for new apps, and self-service deployments.
- Data Partner/Ecosystem: Ready-to-use bulk data integrations from Amazon, Celonis, Google, and Hubio leveraging Cloud Data Access (CDA) for data warehousing, reporting, and analytical use cases.
- ClaimCenter API Endpoints: Simplify data sharing with new ClaimCenter API endpoint support for matters, documents, claims reopen, and exposure reopen.
- APD for Claims (Early Access): Rapidly deliver new claims experiences with the expansion of APD functionality for claims.
- PolicyCenter Submission Intake: Make submission processing more accurate with loss run data.
- PolicyCenter API: Improve customer acquisition and reduce abandoned quotes with a new API for reauthorizing anonymous quote flow.
- BillingCenter API Endpoints: Enable customers to view and pay invoices conveniently.
- InsuranceNow – HazardHub Integration: Evaluate risks faster and more accurately with HazardHub peril data.
- InsuranceNow – Hi Marley Integration: Improve the claims experience with 2-way SMS.
- InsuranceNow – One Inc Integration: Centralize payment capture and processing with One Inc integration for ACH payments.
- Portfolio Change Analysis: Understand changes in portfolio risk drivers over time with Cyence change analysis dashboards.
- XGBoost Library: Make better predictions with the addition of the XGBoost machine learning library in Predict.
- Historical Weather Data: Seamlessly manage catastrophe response across ANZ with historical weather data for hail and wind events in Canvas.
- Guidewire GO for ANZ: Get started faster with InsuranceSuite in ANZ with updates to GO content packages.
- Guidewire GO for Japan: Get started faster with InsuranceSuite in Japan with updates to GO content packages.
- London Market Enhancements: Improve underwriting precision and flexibility for London Market with no-code risk classification configuration and improved message handling.
- InsuranceNow GO for Commercial Property: Launch commercial property line of business up to 50% faster.
- Parametric Insurance: Launch a parametric line of business easier than ever with a new solution for Parametric Insurance.
- UBI Solution Enhancements: New Solution Partner – Scope Technology – for the UBI solution.
- Marketplace Updates: Continued momentum with 25 new and updated Marketplace apps since the Flaine release.
- Press Release: Guidewire Garmisch Release Reimagines Insurance Product Design, Speeds Integrations, and Expands Commercial Lines Offerings
- Blog: Garmisch: Guidewire's Newest Release Reimagines Insurance Product Design and More
- Blog: Expanding Your Company’s Cloud Capabilities with Garmisch
- Blog: Garmisch Release Enables Insurers to Accelerate Innovation with Guidewire GO
- Blog: New Features for GO Australia in Garmisch!
- Blog: Explore a World of New Opportunities with Parametric Insurance
- Developer Blog: Garmisch Resources for Developers
Released: October 2022
Release Features
InsuranceSuite
- AWS PrivateLink: to meet connectivity requirements.
- New self-service and integration tools: for developers.
- New BillingCenter APIs: for account creation and management, payment plans, and return premium plans.
- APD App: Quickly launch and update products with this cloud microservice using product visualization tools, auto-generated code, and prebuilt product content.
- App Events: Streamline integrations and updates and increase developer efficiency by publishing business events to downstream systems without writing code.
- Automated Release Updates: Remain current and turn upgrades into updates by reducing the time it takes to adopt the latest cloud release to one week or less.
- Jutro Digital Platform (Early Access): Using a range of deployment options and templates, you can quickly design and deploy digital experiences that fully integrate with InsuranceSuite.
- Community-Powered Machine Learning: Make smarter and automated decisions with predictive scores generated by anonymized Guidewire Cloud customer data combined with external data, and Guidewire Predict machine learning models.
- Submission Intake: to blend the best of human and machine for efficient and accurate processing.
- High-volume quoting: for accurate use of quote aggregators.
- Data capture streams: for Advanced Monitoring and Observability with integrated data in Datadog across all InsuranceSuite systems.
- PolicyCenter API enhancements.
- Native application support: for tooltips and new currency widgets for check, recoveries, and bulk invoices.
- Guidewire GO support: for Japan, Australia, and London Market.
- AAIS Inland Marine product definition.
- Global content: for pet insurance.
- InsuranceNow GO: for commercial auto.
- HazardHub integration: for data pre-fill.
- Predict dashboard: for underwriting and claims.
- Visual and technical enhancements: to the Sales Portal.
- New endpoints and enhancements: to InsuranceNow APIs.
- New LexisNexis integrations.
- Expanded historical weather data.
- Embedded analytics: enable a system of insight with an enhanced wildfire model, better faster predictions, updated view of cyber risk, and expanded historical weather data.
- HazardHub Enhanced Wildfire Model: for more accurate scores.
- Cyence Change Analysis Dashboards.
- Cyence: Model 5 adds a targeted-ransomware model and weighs the risk of targeted ransomware among all cyber threats.
- New cyber exposure signals.
- Excess & Surplus.
- Customer Retention.
- Press Release: Guidewire Flaine Release Powers Speed and Agility for P&C Insurers
- Blog: Flaine: Guidewire’s Newest Release Powers Speed and Agility
- Developer Page: Advanced Product Designer: Design, simulate, and deploy insurance products faster than ever
- Developer Blog: Jutro Digital Platform: Powering Insurance Digital Innovation
- Blog: Predict. Perform. Prove.
- Blog: Win Your Race: Meet the Global Need for Speed to Market with the Flaine Release of Guidewire GO
- Blog: Get More Accurate Wildfire Risk and Fire Protection Scores with HazardHub in Flaine
- Blog: New Guidewire Solutions Help Insurers Tackle their Biggest Challenges
- Blog: Design and Manage Insurance Products Faster Than Ever With the ADP App
- Blog: Simplify Event-Driven Integrations on Guidewire Cloud with App Events
Released: May 2022
Release Features
- Cloud Capabilities for Existing PolicyCenter LOBs: PolicyCenter users can leverage Advanced Product Designer functionality to take full advantage of current and future Cloud capabilities for existing products and lines of business.
- Weather Discrepancy Alerts in ClaimCenter: Automatically identify weather-related suspicious claims directly in ClaimCenter.
- BillingCenter Cloud APIs: Two new REST APIs— the Admin API for billing plans and delinquency plans and the Common API for activities, documents, notes, and type lists — enable greater operational efficiency.
- InsuranceNow GO for Farm Owners: This pre-packaged product is based on AAIS and is designed to implement a farm owners’ line of business twice as fast so that you can get to market more quickly.
- Integration Gateway: This Cloud microservice externalizes integration logic from the core, enabling integration apps that bridge Guidewire APIs and third-party APIs to build quickly.
- Embedded Insurance Solution: Leverage embedded APIs that enable multiple distribution partners and customizable experiences in any purchase journey feature. With this end-to-end embedded insurance solution for travel, you can launch with confidence in just 12 weeks.
- Guidewire GO: With more London Market, Australia/New Zealand, and France capabilities and product content, insurers can break into new markets and launch unique products.
- Permit Data in HazardHub: Enable underwriters and policy renewal teams to know what changes have been made to a property not shown in typical property data sources using the new permit dataset in HazardHub.
Released: November 2021
Release Features
- Blue/Green Deployment: Blue/green deployment empowers developers to continuously innovate with zero business downtime. Developers can make changes easily and promote code to production without disruption.
- Application Performance Monitoring Tool: The application performance monitoring tool, called DataDog, gives customers insight into how their services are running, making troubleshooting their overall system much easier and giving them greater confidence in the performance of their core systems.
- APD Product Model APIs: The APD Product Model APIs enable external apps (in addition to PolicyCenter) to use the APD Product as their single source of truth about the product line.
- HazardHub-PolicyCenter Integration: HazardHub insights are available in PolicyCenter, enabling underwriters to better understand, assess, and price property risks.
- Cloud Data Access Improvements: Cloud Data Access now offers automated scaling based on the amount of data to be processed and provides performance improvements and provisioning through the Guidewire Cloud Console (GCC).
- Assess API: Unified Assess API is a new, single API that can be used to query all risk factors across all lines of business. It gives insurers more updated data, more flexible queries, and improved interpretability of results for faster response times.
- Smart Loop Analytics Solutions: The Smart-Loop Analytics Solution library has been expanded with new solutions for underwriting, customer retention, and claims across multiple lines of business.
- Advanced Data Science Techniques in Predict: Dobson offers enhanced text text-mining and BYOM capabilities in Predict, along with the addition of support for algorithms based on deep neural networks.
- Compare: Compare, the industry’s only benchmarking application, is now available to use internationally with multilanguage and multicurrency support.
- Respond: Respond alerts adjusters and supervisors in ClaimCenter with real-time weather insights.
- Cyence: New Cyence features include the following:
- An updated view of cyber risk with Model 5 which more accurately quantifies cyber risk for clients by accounting for ransomware.
- A streamlined experience for cyber underwriters with a revamped Exposure Signals page.
- Improved transparency around portfolio matching for more confidence and control in portfolio analysis.
- Micro-BOP Solution: Guidewire’s Micro-BOP Solution is an end-to-end, stand-alone InsuranceSuite solution on Guidewire Cloud that is optimized to serve home-based businesses. Insurers can go live with a complete offering tailored to Micro-BOP in 12 weeks. The solution is complete from quote to claim, with specialized coverages and comprehensive digital experiences.
- InsuranceNow GO Product Expansion: InsuranceNow GO products are pre-packaged implementations, designed to ensure that standard day-to-day insurance operations can be handled out-of-the-box, with minimal configuration. With Dobson, we have added two additional InsuranceNow GO products: Dwelling and Personal Umbrella.
- GO Products: GO Products are a library of Guidewire-approved, pre-built LOB content in the Guidewire Marketplace. They enable insurers to get products or lines of business launched faster on InsuranceSuite and InsuranceNow, with Guidewire’s best practices incorporated.
- SMS Messaging for InsuranceNow: SMS message notification capabilities are available out-of-the-box with InsuranceNow. This gives insurers and agents the ability to opt in or out of various SMS notifications, such as Payment Due/Overdue and FNOL received, enabling a more convenient user experience that customers expect.
- Guidewire Claims Autopilot: Guidewire Claims Autopilot enables insurers to take an automation-first approach to claims handling. In Dobson, we enhanced critical capabilities for claims automation for Early Access customers.
- Press Release: Guidewire Unveils Guidewire Live for Analytics-driven Insurance to Deliver Insights in the Moment
- Blog: Cloud Integration Framework: The Right Tools for the Job
- Blog: Guidewire Cloud Platform: Making the Work of IT and Developers Effortless
- Blog: Get to Market Faster Than Ever with Guidewire GO Products
- Blog: Dobson: Innovation Hits the Fast Lane
- Blog: Outsmart, Outpace, Outperform
Released: May 2021
Release Features
- Closed-Loop Embedded Analytics: Deployable with codeless configuration, two holistic end-to-end solutions — Initial Segmentation for Auto/Motor Claims in ClaimCenter and Underwriting Submission Prioritization for BOP in PolicyCenter — improve claims processing efficiency and underwriting profitability.
- API Enhancements: The InsuranceSuite Cloud API offers expanded functionality, including new endpoints for Claims service requests, assignments, and exposures, as well as Policy servicing, underwriting activities, and product model rules, enabling developers to build tighter integrations with InsuranceSuite. Further improving the developer experience with Guidewire, the ClaimCenter API reference is now publicly available for developers to explore and test.
- Jutro Design System: Improved user-interface (UI) theming — as well as added floorplans and layouts — enable developers to quickly build out different UI experiences.
- Guidewire Cloud Console: Enhanced tooling continues to enable developer self-service with provisioning and deployment as well as database backups and restores. What used to take two people 20 days now takes one person 15 minutes.
- InsuranceNow on Guidewire Cloud: InsuranceNow customers benefit from Guidewire’s Cloud platform investments, delivering on our commitment to improve the experiences of all 400+ Guidewire customers with enhanced functionality, such as autoscaling and self-healing capabilities.
- New Marketplace Experience: With its new design and enhanced functionality — including an enhanced search engine, rich app profiles, and curated app collections — the recently announced Guidewire Marketplace makes it easier for insurers to browse hundreds of apps and discover innovative solutions from the best brands in P&C.
- InsuranceSuite EasyGuide: Accelerate end-user training and change management with this help tool that embeds training materials directly in InsuranceSuite and is included with any InsuranceSuite subscription.
- Press Release: Guidewire Announces Cortina Release Introducing New Integration Framework, Analytics, and Application Services to Accelerate Insurance Innovation
- Blog: Cortina. Cloud Faster.
- Blog: Cortina. Cloud Faster. Data and Analytics Smarter.
- Blog: Deliver Business Value Faster and Easier with Guidewire Cloud Infrastructure
- Blog: InsuranceNow Embeds More Intelligence and Enhances Cloud Performance with Cortina Release
- Blog: Application Services Brings the “Chatter” to Cortina
Released: November 2020
Release Features
- Advancements to Guidewire Cloud: Boost IT agility, accelerate the launch of new products, and create new sources of business growth better than ever before.
- CloudDirect: A new program combining tools and upgrade expert services to enable self-managed Guidewire InsuranceSuite customers to upgrade directly to Guidewire Cloud, reducing upgrade costs and streamlining planning.
- InsuranceSuite Cloud API and InsuranceNow API: New APIs enabling insurers to easily connect with third-party systems and services, reducing integration costs and accelerating innovation.
- Product Editions: An enhancement to Advanced Product Designer (APD) enabling product changes to be made based on effective dates, increasing insurers’ ability to respond to customer preferences and market dynamics.
- Cloud-Native Services: Building on the Cloud-native services introduced in Aspen for rating and business rules, new Cloud-native services (including inbound payments and disbursements) increase business agility while simplifying IT operations.
- Cyence Risk Insights: New features, including support for small business general liability and enhanced support for cyber risk assessment with Remote Desktop Protocol (RDP) Exposure Signal. Plus, a technology preview of targeted ransomware event modeling enables insurers to deliver more profitable growth.
- Marketplace Apps for InsuranceNow: Guidewire PartnerConnect Solution partners can now build apps for Guidewire InsuranceNow customers, which will significantly reduce integration costs and provide new options to innovate and improve operational efficiency. Four partners unveiled apps for InsuranceNow at Connections Reimagined: Cloverleaf, LexisNexis, One Inc, and OneSpan.
- Consumer Sales Portal for InsuranceNow: A new consumer sales portal included in InsuranceNow enables rapid deployment, increased customer engagement, and new business growth.
- Press Release: Guidewire Announces Banff Release and Vision for the Future of P&C Claims
- Blog: Banff: Guidewire Cloud Platform Keeps Getting Better with New Services and the InsuranceSuite Cloud API
- Blog: Banff Raises the Bar – Again
- Blog: Guidewire’s Worst-Kept Secret
- Blog: InsuranceSuite is Bigger and Better in Banff
- Blog: A is for Analytics, B is for Banff, C is for Closed-Loop
- Blog: The Importance of an Online Storefront in Your Digital Strategy
- Brochure: Guidewire Analytics for General Liability
Released: June 2020
Release Features
- Accelerate Innovation: Aspen is built for speed and optimized for the Cloud to help you accelerate innovation, obliterate complexity, and thrive at the speed of the market.
- Rapid Product Development: Design, test, deploy, and iterate new products rapidly—in days and weeks instead of months.
- Personalized Digital Experiences: Deliver personalized digital experiences without building from scratch.
- Streamlined Operations, Reduced Risk: Unlock core systems and external data to streamline operations and reduce risk.
- Press Release: Guidewire Announces New Data Model for Cyber Risk Management
- Press Release: Society Insurance Selects Guidewire InsurancePlatform
- Blog: The Evolution of Predictive Analytics in Insurance
- Blog: Accelerating Cyber Insurance Growth Through Risk Quantification
- Webinar: Keeping Ahead of the Hackers: Emerging Global Cyber Risk Trends and Mitigating Their Systemic Implications