Organizational change management and policy admin systems

  • Imran Ilyas

December 18, 2014

Recently, we’ve seen increasing interest from small-to-mid-sized carriers in transforming their policy administration systems. One of the biggest considerations for this type of business transformation is organizational change management. Organizational change management is one of the hardest areas to change, but is key not only to minimize disruption during the change, but also to enable adoption and realization of the business benefits. Check out our blog post on Insurance Networking News, “The Soft Stuff is Often the Hardest,” which examines the importance of change management and best practices for successful PAS implementations.