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Donegal Insurance Group

Donegal Insurance Group

By selecting Guidewire for our policy administration and data analytics platforms, we were able to streamline our workflows and significantly enhance processing efficiency.

Sanjay Pandey

SVP and CIO
Donegal
  • Embedded predictive insights into ClaimCenter and PolicyCenter

  • Enabled real-time processing, ease of use, and speed of making system changes

How Donegal Insurance Group engages, innovates, and grows efficiently

Donegal Insurance Group is a group of insurance companies providing full lines of Personal, Farm, and Commercial insurance in the mid-Atlantic, Southeast, and Midwest states. The company’s mission—which focuses on excellent customer service, fair claims handling, underwriting profitability, and innovative marketing through the independent agency system—requires a technology backbone that will sustain and propel the insurer into the future. For Donegal, it meant a complete technology systems transformation.

Like many Guidewire customers, Donegal began its technology transformation journey with Guidewire ClaimCenter and Guidewire BillingCenter, and most recently chose Guidewire core and data products to replace its legacy systems and further modernize the way it does business. As a result, the company is now a full Guidewire InsuranceSuite customer.

About Donegal Insurance Group

Headquarters: Marietta, PA
Operations: Mid-Atlantic, Southeast, and Midwest states
Business Lines: Personal, Commercial, Workers’ Compensation

Guidewireの製品

product insurancesuite (1)
InsuranceSuite

世界最先端の損害保険業務プラットフォームで、効率的な成長を実現します。

product insurancesuite (1)
InsuranceSuite

世界最先端の損害保険業務プラットフォームで、効率的な成長を実現します。

product policycenter
PolicyCenter

保険金支払業務処理の迅速化と、期待を上回るカスタマーエクスペリエンスの創出をサポートします。最も信頼の置ける保険金支払業務管理ソリューションでイノベーションの推進を図ります。

ClaimCenter - Introduction Image
ClaimCenter

保険金支払業務処理の迅速化と、期待を上回るカスタマーエクスペリエンスの創出をサポートします。最も信頼の置ける保険金支払業務管理ソリューションでイノベーションの推進を図ります。

Billing Center
BillingCenter

既存モデルと柔軟なアーキテクチャをバランスよく組み合わせ、優れたカスタマーエクスペリエンスを実現します。将来にわたり保険契約者への請求処理業務全体をサポートします。

Predictive Analytics
Predictive Analytics

保険金支払プロセスの最適化、引受利益率の向上、基幹業務プロセス全体でのスマートな意思決定をPredictive Analyticsがサポートします。

GW-24768 Icon Product DataHub RGB Light
Data Platform

Guidewire Data Platformで管理される社内外のデータを意思決定に有効活用し、事業収益の向上を実現します。

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