The new Guidewire ski release takes us to Mammoth, a renowned destination known for its expansive terrain, breathtaking views, and world-class skiing conditions. Nestled in the Eastern Sierra of California, Mammoth boasts over 3,500 acres of skiable terrain, 28 lifts, and an impressive summit elevation of 11,053 feet. Just as Mammoth's diverse slopes cater to skiers of all levels, Guidewire's latest release is designed to meet the varied needs of insurers, enhancing their capabilities across multiple domains. Think of the Mammoth release as a state-of-the-art upgrade to your ski gear, enabling you to navigate the complexities of the insurance landscape with greater agility and precision.
Here are some of the highlights:
Claims Payment and Recovery
Streamlining the claims payment and recovery process, this feature integrates it within the regular premium collection process. Claims Payment and Recovery improves customer experience and reduces operational costs by receiving claim settlement instructions from Guidewire ClaimCenter or another claims system. This integration simplifies the claims settlement process, making it more efficient and cost-effective.
Autopilot Workflow Service for PolicyCenter
The Autopilot Workflow Service for Guidewire PolicyCenter revolutionizes policy management by automating and streamlining key processes. This service reduces manual intervention and increases efficiency, leveraging low-code tooling and pre-built templates. It fosters collaboration between IT and business teams, enhancing operational efficiency and accelerating development.
Seasonal Coverage
The Seasonal Coverage feature empowers insurers to offer tailored insurance solutions that align with the seasonal needs of their policyholders. This innovative feature allows for the activation of specific coverages during high-risk periods and their suspension or downgrading during off-seasons. Policyholders benefit from cost efficiency and tailored protection, paying only for the coverage they need when they need it.
Real User Monitoring
Real User Monitoring is a new self-service observability feature powered by Datadog that allows insurers to gain valuable insights into user interactions and application performance. With Real User Monitoring, insurers can proactively identify and resolve performance bottlenecks and user experience issues, leading to improved customer satisfaction and agent experience. Additionally, by providing insights into application performance, Real User Monitoring empowers insurers to optimize their operations and enhance overall efficiency.
These features are underpinned by numerous innovations across PolicyCenter, ClaimCenter, and BillingCenter, as well as InsuranceNow. The Mammoth release represents a significant advancement in Guidewire's commitment to transforming the insurance landscape. By equipping insurers with cutting-edge tools and insights, this release not only optimizes claims management but also empowers underwriters and actuaries to navigate their challenges with agility and precision. Just as skiers trust their skills and equipment to conquer the slopes of Mammoth, insurance professionals can rely on Guidewire's innovations to tackle the evolving demands of their industry more efficiently with every release. Learn more about Mammoth in the press release, and stay tuned for our next release, Niseko, coming this August.