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Amica Mutual Insurance Co. Deploys Guidewire Solution for Billing

Amica Mutual Insurance Co. Deploys Guidewire Solution for Billing

Guidewire BillingCenter® is the new platform for mutual insurer’s continuing transformation
LINCOLN R.I. and FOSTER CITY Calif., 20 juin 2017

Amica Mutual Insurance Co., the oldest mutual insurer of automobiles in the U.S., and Guidewire Software, Inc. (NYSE: GWRE), a provider of software products to property and casualty (P&C) insurers, today announced that Amica has deployed Guidewire BillingCenter® to manage its billing operations, including agency and direct bill for all of its lines of business.

Amica selected and deployed BillingCenter as part of its continuing business transformation initiative to modernize its core systems. The company implemented BillingCenter across all personal lines of business and jurisdictions where it does business concurrently. Amica has also been live with Guidewire PolicyCenter® since 2012, and is now a fully deployed Guidewire InsuranceSuite™ customer.

“The successful implementation of BillingCenter is a significant step in our journey to simplify our billing systems and processes on a single platform, and it provides an excellent foundation for the future,” said Roberta Gosselin, senior assistant vice president in Amica’s accounting department. “Leveraging BillingCenter’s flexibility has enabled us to provide a more efficient system and offer the best service possible to our employees and policyholders.”

Greg Calderiso, assistant vice president in Amica’s corporate information systems department, said, “We have already seen benefits since deploying BillingCenter. Real-time processing, ease of use and the speed of making system changes are a few of our overall improvements. We have received positive feedback from our frontline users, who have said that BillingCenter provides enhancements that enable them to deliver fast and accurate service to our customers.”

BillingCenter is allowing Amica to:

  • Deliver on key strategic imperatives to improve employee and customer service;

  • Make system changes to meet changing business and technical requirements;

  • Lower IT costs by consolidating and standardizing billing systems and processes on a common platform;

  • Enhance the security of customer financial information; and

  • Increase business agility by bringing new products and product enhancements to market more quickly

“We congratulate Amica on their successful BillingCenter implementation,” said Mike Polelle, chief delivery officer, Guidewire Software. “We look forward to the exceptional service their employees will be able to provide to their loyal policyholders.”

A propos de Guidewire Software

Guidewire est la plateforme à laquelle les assureurs IARD font confiance pour communiquer,
innover et se développer efficacement. Nous associons les applications cœur de métier, le digital, l’analytique et l’IA dans notre plateforme sous forme de service cloud. Qu’ils soient jeunes et de petite envergure ou parmi les plus grands et plus complexes au monde, plus de 400 assureurs utilisent Guidewire.

En tant que partenaire de nos clients, nous sommes en constante évolution pour assurer leur réussite. Nous sommes fiers de nos résultats inégalés en matière d’implémentations, avec à notre actif plus de 1 000 projets réalisés avec succès et bénéficiant du soutien de la plus grande équipe de R&D, et l’écosystème de partenaires le plus vaste du secteur. Notre marketplace compte des centaines d'applications qui accélèrent l'intégration, la localisation et l'innovation.

Pour plus de renseignements, consultez le site www.guidewire.fr et suivez nous sur Twitter: @Guidewire_PandC.

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