Saga Services Limited
Saga Services Ltd.
Saga Services Ltd.
Securing the digital channel market
There was a real desire to change the way we work, to add a new string to our bow in terms of change delivery.
Matt Gurney
Saga Services
Transformed its business operations, enabled innovation, and enhanced customer service
Enabled agents to complete quotes quickly with minimal training
How Saga Services Ltd. engages, innovates, and grows efficiently
Saga is a well-known, recognized company in the UK that provides products and services for customers over the age of 50. The Saga brand is also known for its high level of customer service and its high-quality, award-winning products and services, including cruises and holidays, insurance, personal finance, and publishing. Saga Services Ltd., the insurance division of Saga, provides a wide range of products, from home to travel to auto, for this same demographic. These unique insurance offerings are tied to an innate knowledge of the market—a market with high expectations for on-demand service that is changing rapidly thanks to technology.
About Saga Services Ltd.
Headquarters: Folkestone, England
Operations: UK
Business Lines: Personal
Guidewire products that make it happen
Deliver the insurance products that your policyholders need where and when they want them.
Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.
Unlock unlimited potential with data. Make data-driven decisions to grow business profitably with internal and external data powered by Guidewire Data Platform.
Measure and monitor your performance for optimal outcomes. Instantly discover opportunities for improved business efficiency to guide transformation and win against your peers with Business Intelligence.
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