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Donegal Insurance Group

Donegal Insurance Group

Complete systems transformation

By selecting Guidewire for our policy administration and data analytics platforms, we were able to streamline our workflows and significantly enhance processing efficiency.

Sanjay Pandey

SVP and CIO
Donegal
  • Embedded predictive insights into ClaimCenter and PolicyCenter

  • Enabled real-time processing, ease of use, and speed of making system changes

How Donegal Insurance Group engages, innovates, and grows efficiently

Donegal Insurance Group is a group of insurance companies providing full lines of Personal, Farm, and Commercial insurance in the mid-Atlantic, Southeast, and Midwest states. The company’s mission—which focuses on excellent customer service, fair claims handling, underwriting profitability, and innovative marketing through the independent agency system—requires a technology backbone that will sustain and propel the insurer into the future. For Donegal, it meant a complete technology systems transformation.

Like many Guidewire customers, Donegal began its technology transformation journey with Guidewire ClaimCenter and Guidewire BillingCenter, and most recently chose Guidewire core and data products to replace its legacy systems and further modernize the way it does business. As a result, the company is now a full Guidewire InsuranceSuite customer.

About Donegal Insurance Group

Headquarters: Marietta, PA
Operations: Mid-Atlantic, Southeast, and Midwest states
Business Lines: Personal, Commercial, Workers’ Compensation

Guidewire products that make it happen

product insurancesuite (1)
InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product insurancesuite (1)
InsuranceSuite

Engage, innovate, and grow efficiently with the most advanced insurance platform in the world.

product policycenter
PolicyCenter

Deliver the insurance products that your policyholders need where and when they want them.

ClaimCenter - Introduction Image
ClaimCenter

Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution.

Billing Center
BillingCenter

Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future.

Predictive Analytics
Predictive Analytics

Optimize your claims processes, improve underwriting profitability, and guide smart decision-making across core processes with Predictive Analytics.

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Data Platform

Unlock unlimited potential with data. Make data-driven decisions to grow business profitably with internal and external data powered by Guidewire Data Platform.

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