Guidewire Software, a leading provider of flexible core systems to property/casualty (P/C) insurers, today announced that its client, Mercury Insurance Group, a multi-line insurance organization, has been named a “Model Insurer” in Celent’s Model Insurer 2011: Case Studies for Effective Technology Use in Insurance report.
Mercury Insurance was recognized as the sole honoree in the Core Systems Suite category for its simultaneous implementation of three core processing systems with Guidewire InsuranceSuite® systems: Guidewire PolicyCenter®, Guidewire BillingCenter® and Guidewire ClaimCenter®. Mercury Insurance was also recognized for its best practices in optimization of infrastructure, effective project management, and IT/business alignment.
"Mercury's implementation of the Guidewire product suite serves as an example of how insurers can effectively employ an agile project management methodology to deliver three core processing systems," said Michael Fitzgerald, senior analyst with Celent and author of the report. "The Mercury project deserves recognition given its complexity, the superior coordination and project management that was required, and the strength of both Mercury's business and IT partnership, and its partnership with its technology partner."
“Guidewire congratulates Mercury Insurance on winning Model Insurer recognition from Celent,” said Marcus Ryu, chief executive officer, Guidewire Software. “The Mercury organization embraces technology as a key enabler in furthering its goals to enhance customer service and expand business capabilities. We are extremely proud of what they are achieving and the role that Guidewire technology is playing in their success. We thank Celent for acknowledging their achievement.”
The Celent Model Insurer 2011: Case Studies of Effective Technology Use in Insurance recognizes 25 insurance technology initiatives as “Model Insurer Components” and names the Celent Model Insurer of the Year. These case studies represent best practices in the use of technology and span key areas of the product and policyholder life cycle, including product definition, distribution, underwriting, policy administration, service, claims, and infrastructure. The report also reviews IT best practices and measurable business results used in evaluating the Model Insurer Components. Members of Celent's Property/Casualty Insurance research services can download the report at http://www.celent.com/reports/celent-model-insurer-2011-case-studies-eff.... Non-members should contact info celent.com for more information.