Guidewire®

Our Customers

The PMA Insurance Group

The PMA Insurance Group is a multi-lines property & casualty insurer specializing in workers' compensation insurance. Founded in 1915, PMA is known for service excellence and high levels of customer satisfaction. The PMA Insurance Group has selected Guidewire ClaimCenter® as the technology platform for its end-to-end claims handling needs.  PMA will deploy ClaimCenter for all its lines of business (workers’ compensation, commercial automobile, commercial multi-peril, general liability, and umbrella insurance), resulting in the ultimate retirement of its current system.

“Providing high quality claims service is central to our business. PMA companies will leverage the functionality of Guidewire ClaimCenter to provide the highest level of policyholder service. ClaimCenter has been designed to work with the adjuster – not against them. We find it to be a very intuitive, user-friendly application with comprehensive functionality to empower our claims team to work more efficiently and free them to focus on the job of adjudicating claims.”

- Kurt Schuhl, Senior Vice President, Chief Claims Officer, The PMA Insurance Group

“ClaimCenter is a very well designed system. Its use of business rules provides a flexible and cost effective solution to meet the needs of our business and servicing our customers. We selected Guidewire based on the strength of their solutions, their reputation of implementation successes, and their knowledgeable team.”

- Jim Klotz, Senior Vice President and Chief Information Officer, The PMA Insurance Group

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