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FCCI Insurance Group

FCCI Insurance Group (FCCI) began operations in Sarasota, Florida in 1959 as a workers' compensation self-insurance fund. Today, FCCI is a leading commercial property and casualty provider throughout the Southeast and Midwestern states, writing more than $550 million in premium in multiple lines of business. Headquartered in Sarasota, FL, FCCI has regional offices in Carmel, IN and Duluth, GA, as well as a branch office in Lake Mary, FL. FCCI is rated A- (Excellent) by A.M. Best and operates in 13 states, with plans to expand to 20 states by 2010.

FCCI was searching for a single claims system to consolidate and efficiently handle all of its claims processing. Guidewire ClaimCenter provided the flexibility and functionality FCCI required and was selected to support the end-to-end claims handling process. FCCI's lines of business include: commercial auto, crime, farmowners, general liability, inland marine, property, umbrella, and workers' compensation. ClaimCenter will be integrated with FCCI's three policy systems, ImageRight document management system, ISO ClaimSearch, medical bill review systems, downstream statistical reporting, and general ledger applications.

"After performing a thorough search for just the right system, we were impressed to discover that Guidewire ClaimCenter provides functional depth and breadth across all lines of business. As a modern web-based system, ClaimCenter will provide our in-house and remotely-based adjusters with a powerful application to consistently and efficiently process claims, and it will also give us the flexibility to adapt to business changes without incurring huge costs."

- Brenda Davis, Chief Information Officer, FCCI Insurance Group

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